When will I get my rugs back?

In most cases, we can have your rugs cleaned and returned to you within a WEEK. Rugs needing physical repairs may take longer so allow extra time

How is my rug cleaned?

Cleaning for each rug is tailored to that rug's needs. We clean all rug types and offer multiple cleaning methods to fit your specific rug. Typically, dry soil removal through Air Dusting is a first step. Second, testing the colors. Third, set the cleaning protocol and proceed with appropriate cleaning method, followed by drying, re-dusting, final cleaning, apply appropriate topical treatments (moth deterrent, protector, etc.), final drying, and wrapping for delivery.

Will all the stains come out?

We are trained and skilled in multiple spot removal techniques that are safe for your rug. If it can be removed, we will get it out. Some spots cause permanent damage and cannot be safely removed. We will always communicate with you about these spots and our progress with your rug.

Can you get all the smell out?

Normally, that is a YES. There are some cases where rugs are damaged beyond repair. Most damaged rugs, as an example, can be successfully restored. Often, urine damaged rugs will have some permanent staining, but the odor can removed.

How much does it cost?

The cost will normally range from $1-$5 per square foot. Restoration services are available for certain rugs and priced accordingly. We will tailor the level of cleaning to your budget and to the needs of the rug.
Air Dusting & Basic Cleaning ranges from $1-$2 per square foot
Air Dusting & mid-range cleaning services, from $2-$4 per square foot
Air dusting & full hand washing normally starts at $4 per square foot
Pet odor removal typically adds $1 s/f. Specialty cleaning charged accordingly.

Rug cleaning and more:

  • Oriental rugs
  • Area rugs
  • High-end, expensive rugs
  • Standard rugs

Other services:

  • Rug Repairs
  • Protective Treatments
  • Odor Removal
  • Leather Restoration
  • Leather Cleaning
  • Carpet Cleaning
  • Drapery Cleaning
  • Furniture Cleaning